Privacy Policy

Last updated: August 12, 2026, 3:39 pm

1 INTRODUCTION

This privacy policy sets out how Wills Funding Pty Ltd ABN 50 667 788 409 trading as Fliply (we, us or our) collects, holds, uses, discloses and stores personal information.

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This privacy policy applies to personal information we collect in connection with our website at www.fliply.com.au (Website), the Fliply platform (Platform) and services, including our web-based property flipping feasibility, project management, document storage and features.

By providing personal information to us, using our Website, creating an account, subscribing to the Platform, uploading information or documents to the Platform, publishing or sharing, accessing a project in view-only mode, or otherwise using our services, you consent to our collection, holding, use, disclosure and storage of your personal information in accordance with this privacy policy.

We may update this privacy policy from time to time by publishing a revised version on our Website or Platform. We encourage you to review it periodically.

2 TYPES OF PERSONAL INFORMATION WE COLLECT

The personal information we collect may include:

  1. your name and contact details, including email address, phone number, address, investor profile details and project owner or investor contact information.
  2. account and profile information, including login credentials, subscription details, user preferences, account settings, investor status, user or student profile details, branded group participation and white-label partner, referrer or education provider association.
  3. payment and billing information, including subscription plan, billing cycle, invoices, payment status and limited payment information processed through our payment provider, such as Stripe.
  4. property information, including property addresses, property details, project details, purchase information, holding costs, selling costs, renovation costs, project costs, feasibility assumptions, budgets, tasks, notes, funding opportunity details, funding required, required funding date, investment term, interest rate offered, feasibility analysis, comparable sales, exit strategy and security offered.
  5. documents, photos, videos, invoices, quotes, agreements, reports, money partner materials, project documents, renovation progress updates and other materials you upload, create, store, manage, publish or share through the Platform.
  6. information about third parties that you provide to us, including information contained in property documents, invoices, quotes, agreements, reports, money partner agreements, budgets, photos, project documents, renovation updates or other uploaded, published or shared materials.
  7. data obtained through third party services or integrations, including property data providers, payment processors, cloud storage providers, analytics providers, communications providers and other service providers we use to provide or support the Platform.
  8. technical and usage data, including IP address, device information, browser type, operating system, pages viewed, access times, referring website addresses, cookies, analytics data, investor notification records, investor access records, view-only access logs, audit logs and information about how you use the Website and platform.
  9. information you provide in communications with us, including enquiries, support requests, feedback, complaints, survey responses, promotional communications and communications or project owner.
  10. information about your use of the Platform, including actions taken within the Platform, projects created, feasibility calculations generated, reports created, documents uploaded, tasks managed, features used, funding opportunities published, Expressions of Interest submitted or reviewed, projects accessed in view-only mode, investor notifications sent and post-funding project monitoring activity.
  11. any other personal information you provide to us or that we are required or authorised to collect by law.

3 PERSONAL INFORMATION OF MINORS

  1. Our Website, Platform and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age.
  2. If you are under 18, you must not use the Website or Platform or provide personal information to us.
  3. If we become aware that we have collected personal information from an individual under the age of 18, we will take reasonable steps to delete that information.
  4. Parents or guardians who believe that a minor has provided personal information to us may contact us using the details set out in this privacy policy.

4 HOW WE COLLECT PERSONAL INFORMATION

  1. We may collect personal information directly from you or from third parties in a variety of ways, including when you:
    1. register for an account or subscribe to the Platform.
    2. enter or update account, profile, billing, property, project, feasibility, budget, task or contact information.
    3. upload, create, store, manage, publish or share documents, photos, videos, invoices, quotes, agreements, reports, money partner materials, project documents, renovation progress updates or other materials through the Platform.
    4. use the Platform, including when information is accessed, entered, uploaded, generated, calculated, stored, published, shared or processed within the Platform, including when investors receive notifications, review projects in view-only mode, submit Expressions of Interest or receive post-funding project monitoring access.
    5. use the feasibility calculator, generate reports, compare projected figures against actual figures, manage tasks or use document storage features.
    6. contact us through our Website or communicate with us by email, telephone, support request, form or other channel.
    7. complete forms, surveys, promotions or provide feedback.
    8. interact with our Website, Platform, services, content, communications, advertising or social media.
  2. We may also collect personal information from third parties where you have authorised us to do so, where it is reasonably necessary to provide or support the Platform or where we are permitted by law, including from property data providers, payment processors, cloud storage providers, analytics providers, communications providers, authorised representatives, investors, project owners, white-label partners, branded groups, referrers, education providers, service providers and other third parties.
  3. We may automatically collect certain information when you access or use our Website or Platform, including IP address, device information, browser type, operating system, usage data, interaction data, pages viewed, access times and referring website addresses, through cookies, analytics tools and similar technologies.
  4. We use cookies and similar tracking technologies to improve your experience, analyse usage, support the functionality of the Website and Platform, understand how users interact with our services, assist with security and support marketing or remarketing activities where permitted by law.
  5. You can control or disable cookies through your browser settings, however this may affect the functionality of the Website or Platform.
  6. We may use third party analytics tools, such as Google Analytics or similar tools, to collect and process information about your use of the Website and Platform.

5 USE OF YOUR PERSONAL INFORMATION

  1. We collect and use personal information for the following purposes:
    1. to provide, operate, administer, maintain and support the Website, Platform and our services.
    2. to create, manage and maintain your account, subscription, profile, billing arrangements, user access, investor access permissions, view-only access permissions, branded group membership and white-label partner, referrer or education provider association.
    3. to process payments, issue invoices, manage subscriptions and communicate with you about billing or payment issues.
    4. to enable you to create and manage property projects, enter property information, upload and store documents, photos, videos, invoices, quotes, agreements, reports and money partner materials, use feasibility tools, generate calculations and reports, manage tasks, compare projected figures against actual figures, share project information with potential investors, including photos and project progress information.
    5. to obtain, display, process or use information from third party providers, including property data providers, payment processors, cloud storage providers, analytics providers, communications providers and other service providers, where reasonably required to provide or support the Platform.
    6. to communicate with you, including sending administrative messages, updates, security alerts, support responses, account notices, subscription notices, investor notifications, white-label partner or education provider communications and service-related communications.
    7. to provide customer support, onboarding, program delivery support, user management, troubleshooting, responses to enquiries, complaints and feedback, and to improve your experience, including in connection with a white-label partner, branded group, referrer or education provider arrangement.
    8. to improve, develop, test, monitor, secure, audit and optimise the Website, Platform and our services, including through analytics, usage monitoring, access monitoring, error monitoring, product development, quality assurance, internal reporting and white-label partner or branded group reporting.
    9. to monitor usage of the Website, Platform and detect misuse, prevent fraud, misleading listings, unauthorised access and security incidents, protect security, enforce our agreements and ensure compliance with applicable terms, policies and laws.
    10. to comply with legal obligations, resolve disputes, respond to lawful requests and enforce our rights.
    11. to send you marketing and promotional communications in accordance with applicable laws, including the Spam Act 2003 (Cth), and you may opt out at any time.
    12. to assess and respond to enquiries, feedback, complaints, support requests or employment applications.
    13. for any other purpose disclosed to you at the time of collection or as otherwise permitted by law.
  2. We may disclose personal information to our personnel, contractors and third party service providers, including hosting providers, cloud storage providers, payment processors, property data providers, analytics providers, communications providers, developers, professional advisers and other service providers, some of whom may be located outside Australia; to investors or; where reasonably necessary for account administration, support, onboarding, program delivery, user management, reporting or platform operation. We will take reasonable steps to ensure that any such recipients handle personal information in a manner consistent with applicable privacy laws.
  3. We may disclose personal information and project information to our personnel, contractors and third party service providers, including hosting providers, cloud storage providers such as Amazon Web Services, payment processors, property data providers, analytics providers, communications providers, notification providers, developers, professional advisers and other service providers, some of whom may be located outside Australia, and to investors, project owners, white-label partners, branded groups, referrers or education providers as described in this privacy policy.
  4. Some of our service providers, white-label support providers, analytics providers, communications providers and cloud infrastructure providers may store or process personal information, project information, investor notification data, access logs and view-only access records outside Australia. Where we disclose personal information overseas, we will take reasonable steps to ensure that the recipient handles the information in a manner consistent with the Australian Privacy Principles, unless an exception applies under the Privacy Act 1988 (Cth).

6 AUTOMATED PROCESSING

  1. We may use automated systems, calculators, algorithms, analytics tools and other processing tools to process personal information and generate feasibility calculations, reports, figures, outputs, analytics, investor notifications, matching.
  2. These automated processes may analyse information provided by you, information generated through your use of the Platform, information uploaded by you, and information obtained from third party providers, including property data providers, payment processors, cloud storage providers, analytics providers and other service providers.
  3. Automated outputs are generated based on available inputs, assumptions, data and system logic. They are general and indicative in nature and are intended to assist you to organise and assess property project information.
  4. Automated outputs, project publications, investor notifications, Expressions of Interest, matching or connection information and view-only project information do not constitute financial, investment, tax, legal, building, property, valuation, planning, renovation, finance, insurance or other professional advice, and we do not endorse, verify or recommend any project, investor, project owner or funding opportunity unless we expressly state otherwise in writing.
  5. We do not make automated decisions that have legal or similarly significant effects on you without human involvement.
  6. You are responsible for reviewing, checking and verifying all information, inputs, assumptions, calculations, reports, figures, outputs, project publications, Expressions of Interest, investor communications and view-only project information before relying on them or making any property, investment, financial, renovation or other decision.
  7. If you have any questions about how automated processing is used in the Platform, you may contact us using the details set out in this privacy policy.

7 SECURITY

  1. We take reasonable steps to protect personal information, project information, uploaded materials, investor access records and view-only access logs from misuse, interference, loss, and unauthorised access, modification or disclosure.
  2. We implement a range of administrative, technical and physical security measures, which may include access controls, authentication processes, view-only permission controls, audit logs, secure data storage practices, monitoring, backups and use of third party hosting, cloud storage and security providers.
  3. Despite these measures, no system or transmission of data over the internet can be guaranteed to be completely secure. You acknowledge and agree that we cannot guarantee the security of your personal information.
  4. You are responsible for keeping your account login details secure and notifying us promptly if you suspect any unauthorised access to your account, personal information, uploaded documents, project information or Platform data.

8 LINKS

  1. Our Website or Platform may contain links to third party websites, platforms, services or resources. Those links are provided for convenience only and may not remain current or be maintained.
  2. We do not control, endorse or approve those third party websites, platforms, services or resources and are not responsible for their content, availability, security or privacy practices.
  3. You should review the privacy policies and terms of those third party websites, platforms, services or resources before providing any personal information or using their services.

9 REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION

  1. If you wish to request access to the personal information we hold about you, including personal information, access records or a white-label partner, branded group, referrer or education provider arrangement, please contact us using the contact details set out below and provide sufficient details to identify you. We may need to verify your identity before providing access.
  2. In some circumstances, we may be unable to provide access to all personal information we hold about you. If this occurs, we will explain the reasons, subject to any legal restrictions. We will respond to requests within a reasonable timeframe.
  3. If you believe that any personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, including personal information contained in a project publication, Expression of Interest, investor profile, renovation progress update or white-label partner record, please contact us using the contact details below. We will take reasonable steps to correct the information where appropriate.

10 COMPLAINTS

  1. If you wish to make a complaint about how we handle your personal information, white-label arrangements or third-party disclosures, or believe your privacy has been breached, please contact us using the details set out below and provide sufficient information about your complaint.
  2. We will investigate your complaint and respond within a reasonable timeframe.
  3. If you are not satisfied with our response, you may have the right to escalate your complaint to the Office of the Australian Information Commissioner.

11 CONTACT US

For further information about this privacy policy or our privacy practices, to request access to or correction of your personal information, or to make a complaint, please contact us using the details below:

Name: Wills Funding Pty Ltd ABN 50 667 788 409 trading as Fliply

Email: info@fliply.com.au

This privacy policy was last updated on 1/8/2026